Your personal data is a trust we take seriously. Find out exactly how 711 Casino collects, uses, stores, and protects your information.
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This Privacy Policy describes how 711 Casino ("we", "platform") collects, uses, discloses, and protects your personal information when you use our platform at 711casino.ws. This Policy complies with Personal Data Protection Act 2010 (PDPA) Malaysia. By using our platform, you agree to the practices described in this document.
At 711 Casino, we understand that privacy is more than just a word in a legal document — it is the trust you place in us every time you register, log in, make a deposit, or simply browse our platform. That trust is something we take seriously and protect with the utmost care.
This Privacy Policy applies to all users who interact with the 711 Casino platform, including the website at 711casino.ws, the mobile app (where available), and all official communication channels including customer support via live chat, email, and WhatsApp. It also applies when you contact us with enquiries, complaints, or feedback.
This Policy complies with the provisions of Personal Data Protection Act 2010 (PDPA) Malaysia, which is the primary legislation governing personal data processing in Malaysia. We are committed to processing your data lawfully, fairly, and transparently.
This policy may be updated from time to time to reflect changes in legislation or our business practices. The "Updated" date at the top of this document indicates the current version in effect.
We collect various types of personal information to support our operations and deliver better services. Below is a detailed breakdown of the information we collect and how it is obtained:
| Data Category | Example Information | When Collected |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad/Passport number | Upon registration & KYC |
| Contact Information | Email address, phone number, residential address | Upon registration |
| Financial Information | Bank account numbers, e-wallet details (Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay), transaction records | During deposit/withdrawal |
| Account Information | Username, password (encrypted), login history | During registration & use |
| Verification Documents | MyKad copy, bank statements, proof of address | During the KYC process |
711 Casino never collects credit or debit card information directly — all financial transactions are processed through secure, regulated third-party payment providers. We do not view or store your full card number.
Every piece of data we collect has a clear and lawful purpose. 711 Casino uses your personal information for the following purposes:
Under PDPA 2010, all processing of personal data must have a valid legal basis. 711 Casino processes your data on the following legal bases:
Processing necessary to fulfil the agreement between you and 711 Casino — including your account, transactions, and gaming services.
For certain marketing communications and analytics, we rely on the explicit consent you provided during registration or via your account settings.
KYC, AML, and reporting to relevant authorities are legal obligations we are required to fulfil under Malaysian law.
Fraud prevention, platform security, and service improvement based on our legitimate interests, which do not override your privacy rights.
711 Casino does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your information only in the following limited circumstances:
We work with service providers essential to platform operations, including:
We may disclose your data to government authorities, law enforcement agencies, or courts when required by Malaysian law, court order, or in the context of a legitimate criminal investigation.
All third parties with whom we share data are bound by data processing agreements that require them to protect your information to a standard equal to or higher than our own.
711 Casino implements multiple layers of technical and organisational security to protect your personal data against unauthorised access, loss, destruction, or disclosure:
All data transmitted between your device and our servers is encrypted using TLS 1.3.
Sensitive data such as passwords is stored in hashed form and cannot be decrypted.
Our automated threat detection system continuously monitors for suspicious activity.
Only authorised staff may access user data, strictly on a need-to-know basis.
Data is regularly backed up to a secure, separate location for disaster recovery purposes.
In the event of a data breach, you will be notified within 72 hours in accordance with PDPA standards.
While we implement comprehensive security measures, no online system is entirely immune to cyber threats. You also play an important role by keeping your password and account login details confidential.
We do not retain your personal data longer than necessary. Retention periods vary depending on the type of data and the purpose for which it was collected:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Data | For as long as the account remains active | Ongoing service requirements |
| Financial Transaction Records | 7 years after the transaction | Tax compliance & AML |
| KYC Documents | 5 years after account closure | Malaysia AML Obligations |
| Customer Support Logs | 3 years | Complaint resolution & referrals |
| Game & Betting Logs | 3 years | Dispute resolution |
| Marketing Data (with consent) | Until you withdraw your consent | Based on your consent |
| Session Cookie Data | Current session only | Platform functionality |
Once the retention period expires, data will be securely deleted or anonymised in a manner that ensures it can no longer be re-identified.
Under Malaysia's PDPA 2010 and international privacy best practices, you have the following rights regarding your personal data at 711 Casino:
You may request a copy of all personal data we hold about you. Requests will be processed within 21 business days.
If your data is inaccurate or incomplete, you may request a correction through your account settings or by contacting us directly.
You may request the deletion of your personal data, subject to any legal retention obligations applicable to us.
You may withdraw your consent for marketing communications at any time through your account settings or by contacting us directly.
You may object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
You may request your data in a structured, machine-readable format for transfer to another service provider.
To exercise any of these rights, please contact our Data Protection Officer at privacy@711casino.ws with the email subject "Privacy Rights Request", along with your full name and account number.
Platform 711 Casino uses cookies and similar tracking technologies to ensure the platform runs smoothly and to deliver a personalised experience. Cookies are small text files stored in your browser when you visit our platform.
You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality and gaming experience on the platform.
If you have any questions, concerns, or wish to exercise your privacy rights, please contact our Data Protection Officer (DPO) 711 Casino through the following channels:
Privacy@711casino.ws
Response within 5 business days
Available 24/7 within the platform
For urgent privacy matters
When contacting us regarding privacy matters, please include your full name, account number, and a clear description of your request or concern to help us process it promptly.
With 256-bit SSL protection, PDPA 2010 compliance, and round-the-clock privacy support, you can play with peace of mind at 711 Casino. Register now and enjoy a Welcome Bonus of up to MYR 1,888!
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